Frequently Asked Questions

Have questions about treatment, insurance, or what to expect during your visits? We’re here to make your experience as comfortable and stress-free as possible. Below are answers to some of the most common questions we receive from our patients.

Do I need a prescription to start physical therapy?

In many cases, patients can begin physical therapy through direct access without a physician referral depending on their insurance plan. Some insurance providers, like Medicare, may still require a referral or prescription for coverage. Our staff can help verify your benefits and determine what is needed before your first visit.

What should I expect during my first visit?

Your initial evaluation will include a discussion about your symptoms, medical history, goals, and functional limitations. Your physical therapist will perform a thorough assessment and develop an individualized treatment plan tailored to your needs. Treatment may begin during the first appointment depending on your condition. We kindly ask you arrive at least 15 minutes before your initial evaluation, because there is always some paperwork to fill out.

What should I wear to therapy?

We recommend wearing comfortable clothing that allows easy movement and access to the area being treated. Athletic clothing and supportive footwear are typically best for therapy sessions.

How long are appointments and how many do I need?

Initial evaluations are generally longer than follow-up visits to allow time for a comprehensive assessment and treatment planning. Appointment lengths may vary depending on your condition and treatment needs. Visits usually last 45-75minutes. Every patient is different, and the number of visits depends on your diagnosis, severity of symptoms, goals, and response to treatment. Your therapist will discuss an estimated plan of care and adjust treatment as you progress.

Do you accept insurance?

We accept many major insurance plans. Coverage and benefits vary by provider and policy. Our office can help verify your insurance benefits prior to your appointment and explain any expected out-of-pocket costs.

What conditions do you treat?

We treat a wide variety of orthopedic, neurological, vestibular, sports-related, pelvic health, balance, and chronic pain conditions. This includes back and neck pain, post-surgical rehabilitation, vertigo, balance disorders, sports injuries, Parkinson’s disease, pelvic floor dysfunction, arthritis, fibromyalgia, and more.

Do you offer treatment for dizziness or vertigo?

Yes. We provide vestibular rehabilitation for dizziness, vertigo, balance disorders, and Benign Paroxysmal Positional Vertigo (BPPV). Treatment may include repositioning maneuvers, balance retraining, and visual stabilization exercises.

What is pelvic floor physical therapy?

Pelvic floor physical therapy focuses on treating dysfunction involving the pelvic muscles and surrounding structures. It may help with urinary incontinence, pelvic pain, prolapse, pregnancy and postpartum recovery, constipation, and core weakness.

Can physical therapy help prevent falls?

Yes. Balance and fall prevention programs are designed to improve strength, stability, walking mechanics, coordination, and confidence with movement to help reduce fall risk and improve safety.

Is physical therapy painful?

Some discomfort can occur during rehabilitation, especially when working through stiffness or weakness, but treatment should not cause excessive pain. Your therapist will work closely with you to ensure treatment is safe, appropriate, and adjusted to your comfort level.

What happens if I miss an appointment?

If you need to cancel or reschedule an appointment, we ask that you provide notice as early as possible so we can accommodate other patients and help maintain continuity of your care.

Do you offer sports rehabilitation?

Yes. We provide sports rehabilitation and sport-specific conditioning programs designed to help athletes recover from injury, improve performance, and safely return to activity.

How do I schedule an appointment?

You can schedule an appointment by calling our office, visiting our clinic, or contacting us through our website. Do not forget to include your phone number! Our team will be happy to assist you with scheduling, insurance questions, and getting started with care.